Returns & Exchanges

At Mediflow USA, we want you to be completely satisfied with your home comfort solutions. If you aren't satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.